LTS Deliveries
The official route for grown-up letters to Santa
Welcome to LTS Deliveries, the specialist mail-handling service responsible for screening, managing, organising and arranging the logistics of adult letters to Santa.
We are not Santa. We do not sit in his chair. We do not wear the red suit, although several members of staff have tried during office parties and disciplinary action was taken.
Our job is simple, serious and occasionally snow-covered:
We make sure the letters written by adults reach Santa’s office team safely, respectfully and in good order.
If you have written to Santa with a Christmas wishlist, do not panic. That is completely separate from us. Children’s Christmas wishes, toy requests, chimney access notes and emergency biscuit updates are handled through a different department entirely.
LTS Deliveries exists for grown-ups.
The tired ones.
The hopeful ones.
The ones who miss the magic.
The ones who still have something to say.
What we do
Every adult letter sent through Letters To Santa is carefully received, sorted and prepared for onward delivery to Santa’s office team.
Some letters are funny.
Some are nostalgic.
Some are full of hope.
Some arrive slightly tear-stained, written after a difficult year, with the handwriting getting wobblier near the end.
We treat them all with care.
Our work includes:
receiving adult letters to Santa
checking they are meant for the grown-up mail route
sorting letters into the correct seasonal departments
organising delivery batches
liaising with Santa’s office team
keeping the deer calm, fed and moderately cooperative
ensuring no letter is lost under a mince pie wrapper
We work quietly behind the scenes, usually with cold hands, strong tea and at least one member of staff muttering, “I’m sure this route was shorter last year.”
A note about Christmas wishlists
To avoid confusion, LTS Deliveries does not process traditional Christmas wishlists.
If your letter says:
“Dear Santa, I would like a bike, a games console and a remote-control dinosaur,”
then lovely, but that is not our department.
If your letter says:
“Dear Santa, I’m an adult now and I don’t really know where the magic went,”
then yes. That sounds like us.
Our route is for adult letters about Christmas, life, memory, hope, sadness, joy, loneliness, laughter, comfort and the strange business of trying to feel festive when you have bills to pay and three tabs open about boiler repairs.
Our working year
LTS Deliveries operates 364 days a year.
We do not work on Christmas Day, partly out of tradition, partly because the deer refuse, and partly because someone once tried to deliver a sack of emotional correspondence during Christmas dinner and Mrs Claus had Words.
The rest of the year, we are on duty.
Spring letters are usually thoughtful.
Summer letters arrive from people who claim they are “just getting ahead,” which we respect but find suspicious.
Autumn is when things get serious.
December is, frankly, a logistical event.
By mid-December, every desk is covered in envelopes, ribbon, stamps, biscuit crumbs and at least one mug that nobody admits belongs to them.
The deer
You may have heard rumours that LTS Deliveries uses deer to carry the mail.
This is true.
Not reindeer. That is a separate, highly protected flight team with a much better press department.
Our deer are ground-based, sturdy, emotionally intelligent and surprisingly judgemental about envelope quality.
They carry adult letters across the colder routes, especially during peak season, when the regular postal systems become overwhelmed by parcels, glitter cards and people panic-buying novelty socks.
The deer are well cared for, well trained and occasionally better organised than the humans.
Please do not feed them unless authorised.
They like carrots, apples and quiet encouragement. They do not like tinsel, loud whistles or being asked whether they know Rudolph.
They do.
They are bored of the question.
Our promise
LTS Deliveries cannot promise miracles.
We cannot promise that every Christmas will feel perfect, that every family gathering will go smoothly, or that the batteries will be included.
But we can promise this:
If you write a grown-up letter to Santa, we will treat it as something that matters.
Because sometimes adults need Santa too.
Not always for presents.
Sometimes for hope.
Sometimes for comfort.
Sometimes for the feeling that someone, somewhere, has read the words they could not say out loud.
That is what we deliver.
Not toys.
Not parcels.
Not replacement fairy lights, although we do sympathise.
We deliver letters.
And every so often, if the weather is kind and the deer are in a good mood, we deliver a little bit of Christmas back with them.